Orders within Dhaka are typically delivered in 1–2 business days, and orders to the rest of Bangladesh (including Sylhet, where we're based) take 2–4 business days. Delivery times may vary during public holidays or due to courier delays.

Yes. Orders of ৳2,000 or more qualify for free standard shipping anywhere in Bangladesh. Orders below this threshold are charged a flat courier rate shown at checkout.

Once your order is dispatched, you'll receive a tracking update. You can also check the status anytime from your account under Dashboard → Orders, where each order shows its current status (Pending, Processing, Delivered, etc.).

You can request a change or cancellation as long as the order hasn't been dispatched yet. Contact us immediately by phone, email, or WhatsApp with your order number and we'll do our best to help.

Currently we focus on serving customers across Bangladesh. If you have a specific international requirement, reach out to us and we'll see what we can arrange.

Defective or damaged items can be returned within 3 days of delivery, and unused products in their original packaging within 4 days. See our full Return & Refund Policy for the complete terms.

Contact our support team with your order number and the reason for the return. Once approved, pack the item securely in its original packaging with all accessories included, and ship it back to our Sylhet address.

Approved refunds are processed back to your original payment method within 3–5 business days after we receive and inspect the returned item. For Cash on Delivery orders, refunds are issued via bKash, Nagad, or bank transfer.

Yes — products with physical damage from misuse, items missing accessories or packaging, software/downloadable content, opened consumables (like batteries), soldered or modified products, and clearance items marked non-returnable.

We accept Cash on Delivery (COD) across Bangladesh, as well as mobile payments via bKash and Nagad. Online card payments are being added — available methods are shown at checkout.

Yes. All online payments are processed through secure, verified payment gateways. We never store your full card or mobile-wallet credentials on our servers.

For most orders, full Cash on Delivery is available. For very high-value or bulk orders, we may request a small advance to confirm the order — our team will confirm any such requirement before dispatch.

Yes. We source genuine, traceable components and development boards. Each product listing includes specifications so you can verify exactly what you're buying before placing an order.

Specifications are included on each product page. If you need a full datasheet, pinout, or application note that isn't shown, contact us with the product name and we'll share the relevant documentation.

Absolutely. We support bulk and institutional orders — reach out via the contact page with your requirement and we'll provide a quote and any available quantity discount.

Out-of-stock items are restocked regularly. Contact us and we'll either give you an estimated restock date or suggest an equivalent alternative that fits your project.

You can browse the catalog without an account, but creating one lets you track orders, save a wishlist, review products, and check out faster. Registration is free and only takes a moment.

After registering we email a 6-digit verification code to activate your account. If you didn't receive it, visit the Verify Email page and click 'Resend code'. Also check your spam or promotions folder.

On the login page, click 'Forgot password?' and enter your email. We'll send a secure reset link valid for 15 minutes so you can set a new password.

Your data is used only to process orders and improve your shopping experience. Passwords are stored hashed, and we never share your contact details with third-party marketers.